Webinar platform comparison

ON24 vs Zoom. Which webinar platform fits?

ON24 is an enterprise webinar marketing platform with simulive, nurtures, AI content and engagement analytics. Zoom Webinars is an add-on to Zoom's meetings licence, best for familiar live events and very large audiences. Choose ON24 for a demand-generation programme; choose Zoom when the webinar is mainly a large live meeting.

Last updated October 15, 2026. Facts checked on each vendor's own site and documentation. Published by EasyWebinar, a webinar platform.

At a glance

ON24 vs Zoom at a glance

ON24 is built for webinar marketing programmes; Zoom Webinars is built for large live sessions.

Neither takes payment inside the webinar room, and neither includes a CRM.

TopicON24Zoom
Live webinarsLive webinars and virtual events with keynotes, breakouts and exhibit hallsZoom Webinars add-on; needs a Zoom Workplace Pro licence
Automated webinarsOn-demand, pre-recorded, simulive and live formatsScheduled simulive on Webinars Plus, including recurring; on-demand recordings
PaymentsPersonalised calls to action; no checkout or paid tickets describedPaid registration through PayPal; no checkout inside the webinar
CRMNo built-in CRM; 30+ integrations including Marketo, Eloqua, HubSpot, Salesforce and Dynamics 365No built-in CRM; reports plus outside CRM and marketing integrations
Follow-upAutomated nurtures on the Standard and Advanced packagesFollow-up runs in your outside tools
AIACE turns events into transcripts, e-books, blogs and clips on Standard and AdvancedAI-assisted content tools on Webinars Plus
CapacityEvents with tens of thousands of participantsUp to 100,000 attendees on custom configurations
AnalyticsEngagement scores and heatmaps at contact, account and campaign levelAttendance and engagement reports; richer analytics on Webinars Plus

Stronger on this row

Which should you choose?

Choose by the job, not the feature list.

ON24 is an enterprise webinar and virtual event platform, now part of Cvent. Zoom is a meetings company whose Zoom Webinars add-on runs on a Zoom Workplace licence.

ON24

Best for
Enterprise demand-generation teams with marketing operations support
Standout
Deep engagement analytics, content hubs and 30+ enterprise integrations
Not ideal for
Small teams that want to start today or sell inside the webinar

Zoom

Best for
Teams already on Zoom that run occasional live webinars
Standout
The familiar Zoom experience, very large events on custom setups and streaming to YouTube, Facebook, Twitch or RTMP
Not ideal for
Evergreen funnels or selling inside the webinar

Go deeper

The detailed comparison, topic by topic.

The facts behind the table, topic by topic, with the date each was checked.

Marketing programmeON24 runs the programme; Zoom runs the session.
What mattersON24Zoom
Automated webinars

On-demand, pre-recorded, simulive and live formats

Scheduled simulive on Webinars Plus, including recurring; on-demand recordings

Follow-up

Automated nurtures on the Standard and Advanced packages

Follow-up runs in your outside tools

CRM

No built-in CRM; 30+ integrations including Marketo, Eloqua, HubSpot, Salesforce and Dynamics 365

No built-in CRM; reports plus outside CRM and marketing integrations

Verdict

ON24 wins for demand generation: simulive and pre-recorded formats, nurtures and 30+ integrations. Zoom hands follow-up to outside tools.

ON24 facts checked October 14, 2026; Zoom facts checked August 27, 2026. Sources are listed at the end of the page.

Reach and insightZoom reaches more people; ON24 tells you more about them.
What mattersON24Zoom
Capacity

Events with tens of thousands of participants

Up to 100,000 attendees on custom configurations

Analytics

Engagement scores and heatmaps at contact, account and campaign level

Attendance and engagement reports; richer analytics on Webinars Plus

AI

ACE turns events into transcripts, e-books, blogs and clips on Standard and Advanced

AI-assisted content tools on Webinars Plus

Verdict

Zoom wins on raw audience size, up to 100,000 on custom setups. ON24 wins on engagement scoring and AI content from each event.

ON24 facts checked October 14, 2026; Zoom facts checked August 27, 2026. Sources are listed at the end of the page.

From EasyWebinar, who publishes this page

Where EasyWebinar fits.

Neither ON24 nor Zoom offers checkout inside the webinar room or a built-in CRM. EasyWebinar does, on one subscription: attendees join from any browser, you run the webinar live, then that session runs every day on autopilot.

CapabilityON24Zoom
Payments

Personalised calls to action; no checkout or paid tickets described

Paid registration through PayPal; no checkout inside the webinar

Stripe or PayPal checkout inside the webinar room, from Growth

CRM

No built-in CRM; 30+ integrations including Marketo, Eloqua, HubSpot, Salesforce and Dynamics 365

No built-in CRM; reports plus outside CRM and marketing integrations

EasyCRM built in from Growth, or keep your CRM

ON24 vs Zoom FAQ

Sources