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How does live chat work with pre-recorded or automated sessions?
Each lead or customer you refer becomes tied to you via email. Even if cookies are cleared, you will continue to receive commissions from purchases tied to that email address.
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What is included in the 7-day free trial?
Free Trial (No Credit Card Required):
Start for free with our limited-access trialβno credit card needed. This trial gives you access to all core features so you can fully test the platform. However, itβs limited to 10 attendees per webinar and a maximum session length of 1 hour . Please note that third-party integrations are not included in this trial.
Full Access Trial (Available on Pricing Page):
If you choose the full access trial, youβll unlock complete access based on the plan selected, allowing you to run full-fledged events with all features included. -
Should I choose the Professional plan or the Scale plan?
It depends on your goals:
- Professional Plan - An all-in-one solution for live and automated webinars. Perfect if you're hosting workshops, client sessions, or training events where you want a balance of live interaction and the flexibility of automation.
- Scale Plan - A focused solution for lead generation and demos running 24/7. Ideal if your strategy relies on automated funnels and high-volume attendee capacity, with tiers supporting 3,000, 6,000, or 10,000 participants.
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How can I contact support?
Our support team is available 7 days a week. You can reach us by emailing support@easywebinar.com or sending a message through the chat icon on your dashboard.
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Can I cancel my subscription at any time?
Yes, you can cancel your EasyWebinar subscription at any time. Please note that we do not offer refunds on subscriptions. To make sure EasyWebinar is the right fit for you, we recommend taking advantage of our free trial firstβno strings attached!
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What happens if I exceed my attendee limit?
If you exceed your plan's attendee limit, an overage fee will apply: $0.78 per additional live attendee and $0.078 per additional automated attendee. You'll receive an automated email alert as you approach your attendee limit, giving you the opportunity to upgrade your plan or manage attendance to avoid extra charges.